Terms of Service

Please read these Terms of Service carefully before using Notez to understand your rights and obligations

Last Updated: August 26, 2025

Introduction

Welcome to Notez! These Terms of Service (the "Terms") constitute a legal agreement between you and Notez. By using our products, you agree to be bound by these Terms. If you do not agree to any part of these Terms, please do not use our services.

Service Description

Product Positioning

Notez is an intelligent collaborative engine for serious writing, designed for academic researchers, legal/medical professionals, content creators, and enterprise experts. We provide:

  • Professional document editor based on Markdown
  • AI-driven intelligent continuation and retrieval features
  • Localized knowledge base management system
  • Flexible multi-model deployment solutions

Service Scope

Our services include but are not limited to:

  • Document creation, editing, and management
  • AI-assisted writing and content generation
  • Local knowledge base retrieval and citation
  • Cross-platform synchronization (where applicable)

User Accounts

Registration Requirements

  • You must be at least 13 years old to use this service
  • Provide accurate and complete registration information
  • Maintain account security and be responsible for account activities
  • Update account information promptly

Account Security

  • Please keep your account credentials safe
  • Notify us immediately if you discover unauthorized access
  • Do not share, sell, or transfer your account
  • We will never proactively ask for your password

Usage Guidelines

Lawful Use

You agree to:

  • Comply with all applicable laws and regulations
  • Not use the service for any illegal or unauthorized activities
  • Not infringe on others' intellectual property or other rights
  • Not distribute malware or harmful content

Prohibited Activities

You may not:

  • Access or use our systems without authorization
  • Interfere with or disrupt normal service operations
  • Circumvent any technical restrictions or security measures
  • Perform reverse engineering or decompilation
  • Use automated tools to excessively access services
  • Impersonate others or make false representations

Content Rights

Your Content

  • You retain all rights to your uploaded content
  • You grant us necessary licenses to provide services
  • You are responsible for ensuring content does not infringe third-party rights
  • We will not use your content for other commercial purposes

Our Content

  • Notez and related marks are our trademarks
  • Software and services are protected by copyright law
  • You may not copy or distribute our content without permission
  • Open source components follow their respective license agreements

AI Features Terms

Third-Party Models

When you use third-party AI models:

  • You must comply with respective service providers' terms
  • You are responsible for API usage costs
  • Understand that data may be transmitted to third parties
  • We are not responsible for third-party service quality

Generated Content

  • AI-generated content is for reference only
  • You must verify content accuracy yourself
  • You are responsible for using generated content
  • Content may contain errors or biases

Paid Services

Subscription Plans

  • We offer both free and paid subscription options
  • Paid features include advanced AI capabilities, larger storage space, etc.
  • Subscriptions automatically renew unless actively canceled
  • Prices may be adjusted with advance notice

Refund Policy

  • Annual subscriptions may request refunds within 7 days
  • Monthly subscriptions do not support refunds
  • Violating Terms of Service forfeits refund eligibility
  • Refunds will be returned to original payment method

Privacy Protection

We value your privacy:

  • Please see detailed Privacy Policy
  • Local data is 100% stored on your device
  • We will not sell or share your personal information
  • We comply with applicable data protection regulations

Disclaimers

Service Provision

  • Services are provided on an "as is" and "as available" basis
  • We do not guarantee uninterrupted or error-free services
  • We are not responsible for data loss
  • We recommend regular backups of important content

Liability Limitations

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, or punitive damages
  • Liability is limited to the amount you paid for services
  • Some jurisdictions may not allow liability limitations

Intellectual Property

Copyright Policy

  • We respect others' intellectual property rights
  • We will promptly handle infringement notices
  • Repeat infringers may have service terminated
  • We follow DMCA or applicable legal procedures

Feedback and Suggestions

Feedback you provide:

  • Becomes our property
  • May be used to improve products and services
  • Does not constitute confidential information
  • Creates no compensation obligations

Service Changes

Terms Modifications

  • We may update these Terms
  • Significant changes will be notified in advance
  • Continued use indicates acceptance of new Terms
  • You may view the latest version at any time

Service Adjustments

We reserve the right to:

  • Modify or terminate any service features
  • Adjust pricing and subscription plans
  • Change system requirements
  • Perform maintenance with reasonable notice

Termination

Termination Rights

  • You may stop using services at any time
  • We may terminate your access for Terms violations
  • Certain Terms continue to be effective after termination
  • Please complete data export before termination

Termination Consequences

After account termination:

  • You lose service access rights
  • Cloud data may be deleted
  • Local data is unaffected
  • Unused prepayments are non-refundable

Dispute Resolution

Governing Law

These Terms are governed by:

  • Delaware State law, USA (excluding conflict of laws)
  • Excludes the United Nations Convention on Contracts for the International Sale of Goods

Dispute Handling

  • First resolve through friendly negotiation
  • Submit to arbitration if negotiation fails
  • Small claims may be filed in court
  • Class action waiver (where applicable)

Other Terms

Entire Agreement

These Terms constitute the entire agreement between parties, superseding all previous agreements and understandings.

Severability

If any term is deemed invalid, remaining terms continue to be effective.

Non-Waiver

Failure to enforce any right does not constitute waiver of that right.

Assignment

You may not assign rights or obligations under these Terms without consent.

Contact Us

If you have any questions about these Terms of Service:

Important Notice: Please regularly check for updates to these Terms. Your continued use indicates acceptance of the latest version of the Terms.

Thank you for choosing Notez, we look forward to providing excellent support